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SkyCrown Commitment to Responsible Gaming

At SkyCrown Casino, we believe gambling should be a form of entertainment. However, we understand that some players may lose control. Gambling should never be viewed as a source of income or a way to recover from debts. It is crucial to monitor your time and spending on the casino daily to ensure a healthy balance.

If you find yourself spending more than you can afford or if gambling interferes with your daily routine, we recommend taking the following measures:

You can also take a gambling addiction quiz to assess if you are exhibiting signs of addiction.

Limiting Spending or Losses

To promote responsible gambling, SkyCrown Casino offers a Personal Limits feature. This allows you to set boundaries on deposits, losses, wagers, or account activity. You can access this functionality in the “Personal Limits” section of your account.

Types of Personal Limits

Adjusting Limits

Limits can be adjusted anytime. Decreasing a limit takes immediate effect, while increasing a limit requires email confirmation and takes effect only after the existing limit expires to avoid impulsive decisions. For further assistance, contact our support team at [email protected].

Need a Break?

Cooling-Off Period

You can set a Cooling-Off Period to temporarily suspend your account. During this period, you won’t be able to deposit or participate in promotions, though withdrawals of existing balances are allowed. Once the period ends, your account will reactivate automatically.

Self-Exclusion

Self-Exclusion allows you to disable your account for a specified or indefinite period. While self-excluded, you won’t be able to access your account, deposit, or withdraw funds. To initiate self-exclusion, contact our support team via live chat or email at [email protected]. Withdrawals during self-exclusion are subject to standard verification and withdrawal limits.

What is Self-Exclusion?

Self-Exclusion ensures that your access to the website is blocked, and you won’t receive promotional materials. If you have an active self-exclusion, reach out to our support team to process withdrawals of remaining balances. Self-exclusion does not exempt players from standard verification procedures.

Reality Check Notifications

To help you stay in control, SkyCrown Casino sends hourly in-game notifications showing how much time and money you have spent. These reminders encourage reflection and provide an opportunity to pause or stop gambling as needed.

Age Verification

SkyCrown Casino only accepts players aged 18 or older. We implement rigorous identity verification processes to prevent underage gambling. If a minor is found to have accessed our website, their account will be immediately disabled.

Parents are encouraged to use parental control tools to prevent minors from accessing gaming sites. Recommended software includes:

Seeking Support

For additional help, the following organizations provide resources and support for gambling-related issues:

SkyCrown Casino is committed to creating a safe and enjoyable environment for all players. If you need assistance, don’t hesitate to reach out to our team or these trusted organizations.